Create Welcoming Spaces

Hospitality Facility Services

Restaurant and Hotel Cleaning Services for Exceptional Guest Experiences

KBS is a National Leader in Hospitality

Facility and operations leaders in the hospitality industry face a challenging and ever-changing environment. What can they do to enhance performance without increasing staffing and budgets? KBS partners with hotels, restaurant chains, resorts, and casinos to provide essential facility service programs at scale. By outsourcing cleaning and exterior maintenance to KBS, these businesses can focus their resources on what matters most: guest satisfaction and quality service delivery. 

With decades of experience and a strong commitment to technology and innovation, KBS supports hospitality clients across North America with consistent, high-quality facility services that keep their properties welcoming and operationally efficient.

Deep Expertise in Hospitality
  • 30+ years experience partnering with hospitality clients
  • 45% of Fortune 500 Hospitality companies are KBS clients
  • Contacts With National Management Companies
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Hospitality Staffing Solutions

In 2020, KBS acquired Hospitality Staffing Solutions, adding to the breadth and depth of services we offer to the hospitality industry. Hospitality Staffing Solutions, LLC (“HSS”), founded in 1990, is the largest provider of housekeeping and janitorial services to hotels, resorts, and casinos nationwide.

Learn more about HSS

Tailored Hospitality Facility Services

KBS tailors programs to meet the needs of today’s demanding hospitality environments. Our cleaning service plans are designed around proven models, leverage existing talent and equipment, and are implemented to maximize efficiency and effectiveness. We also take steps to enable smooth transitions to fully or partially outsourced models, as required by the client.

Success Driven by a Team of Tech-enabled Experts

KBS works with clients to develop, measure, and report on Key Performance Indicators (KPIs) using our proprietary KBSForce™ technology. With this system we track KPIs, record audits, and offer real-time insights on a web-enabled mobile platform.

Delivering Results for Hospitality

Our hospitality services focus on meeting client challenges and delivering results. We deliver:

  • Improvements to guest satisfaction
  • Consistency of operations in terms of equipment, chemicals, and processes
  • Flexibility for fully outsourced programs, supplemental staffing, and overall scope of work

Insights

Create Welcoming Spaces with KBS

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